Last updated on 1st August 2024
Welcome to dukadawa, a service provided by Afya Intelligence Ltd ("Afya", "we", "us", or "our") that helps you find and purchase medications at discounted prices from pharmacies near you. These Terms and Conditions ("Terms") govern your use of the dukadawa platform (including the website and mobile application) and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Service.
You must be 18 years of age or older to use the Service. You are responsible for providing accurate and complete information when using the Service. You may only use the Service for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account information. You agree not to use the Service to: Purchase or attempt to purchase medications that are illegal or require a prescription without a valid prescription. Sell or distribute medications to others. Interfere with the operation of the Service. Violate any applicable laws or regulations.
The information provided on the Service regarding medications is for informational purposes only and is not a substitute for professional medical advice. You should always consult with a licensed healthcare professional before making any decisions about your medication. Afya does not guarantee the accuracy, completeness, or timeliness of any medication information provided on the Service.
Prices for medications are set by the pharmacies participating in the dukadawa network. Afya may negotiate discounts with pharmacies on your behalf, but we cannot guarantee the availability of any specific discount. You are responsible for paying the total cost of your medication order, including any applicable taxes and delivery fees.
Once you place an order for medication through the Service, Afya will connect you with a participating pharmacy to fulfill your order. You are responsible for communicating any special instructions or requirements to the pharmacy directly. Afya is not responsible for any delays or errors in order fulfillment that are caused by the pharmacy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AFYA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
AFYA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF AFYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold harmless Afya, its officers, directors, employees, agents, and affiliates, from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or in connection with your use of the Service.
Afya may terminate your access to the Service at any time, for any reason, with or without notice. You may also terminate your use of the Service at any time.
The Service and all content included therein, including but not limited to trademarks, copyrights, and logos, are the property of Afya or its licensors. You may not use any of this intellectual property without the prior written consent of Afya.
These Terms shall be governed by and construed in accordance with the laws of Tanzania, without regard to its conflict of laws provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Dar es Salaam, Tanzania. The arbitration shall be administered by arbitrator name/organization in accordance with its Commercial Arbitration Rules. The arbitrator's decision and award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
These Terms constitute the entire agreement between you and Afya with respect to your use of the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
Afya may amend these Terms at any time by posting the amended Terms on the Service. Your continued use of the Service after the amended Terms are posted constitutes your acceptance of the amended Terms.